How it works

Five steps to getting paid. You know where you stand after the first one.

No long onboarding and no fee to find out. You tell us what happened, you get an honest read on whether the account is worth working, and then a collector who has worked your industry for decades goes and gets it.

  1. Tell us what happened

    How much you are owed, who owes it, how old it is and what has already been tried. A short conversation, not an onboarding process.

  2. You get an honest read

    Before you place anything, we review the account and tell you straight whether it is worth pursuing, how long it is likely to take and what it will take to recover. If we do not believe it can be collected, we tell you that up front, before you spend any more time on it.

  3. Send the paperwork

    The contract, the invoices, the proof of work. Whatever establishes that the debt is real and that it is owed to you.

  4. A veteran collector works it

    Someone who has worked your industry for decades. You get status updates and reporting throughout, so you always know where the account stands.

  5. You get paid

    We collect, and we pay you. Recovered money is remitted to you every week, and there is no fee unless we collect.

While we work it

You are never left guessing.

  1. A dedicated account rep

    One person who knows your accounts, backed by account executives who care about getting you paid and about lowering your risk next time.

  2. Status you do not have to chase

    Regular progress updates, a detailed status report at the beginning of every month, and an online portal you can check at any hour to see where every account stands.

  3. Weekly remittances

    Once money is collected it goes out to you every week, so your cash flow stays steady.

  4. Credit App Express

    Our in-house online credit application. It is free on a trial basis for new clients, so you can vet the next customer properly before you extend terms and lower your risk from here on.

  5. Consulting on the cause

    We treat the disease of bad debt, not just the symptoms. We look at why the invoices went unpaid in the first place, help tighten your order to cash process so less of it turns into bad debt, and help you mitigate the risk going forward.

The terms

What most agencies keep quiet about.

Talk to Sven
  1. No fee unless we collect

    Contingency, with no management fee and no paperwork fee. If nothing is recovered, you owe nothing.

  2. Legal forwarding at no markup

    Most agencies work an account for a week or two, hand it to legal, then raise the contingency rate or add a legal management fee. The rate does not change here and there is no management fee. You pay filing fees and court costs at cost. It stays a last resort.

  3. Weekly remittances

    Money that comes in goes out to you every week, so a recovery does not sit in someone else's account improving their cash flow instead of yours.

  4. Domestic and international

    Including overseas creditors owed by companies in the United States, where waiting for the statute to run is the most common and most expensive mistake.

  5. We find out why they are not paying

    A company that cannot pay and a company that will not pay need opposite approaches. Working out which one you are dealing with comes before anything else.

  6. Status updates and reporting

    You are told where the account stands without having to chase your own collection agency for an answer.

Why not just sue

The courts dispense justice. They do not collect money.

Relying on the legal route first is costly, slow and unpredictable.

Filing suit against your customer can open you up to countersuits and litigation that you have to pay to defend, and the court system is set up to decide questions of law, not to put money back in your account. A judgment is a piece of paper until somebody collects on it.

Experienced collectors know how to motivate a customer to pay without waiting on court dates. The legal system stays what it should be: a last resort, used after everything else has failed, so you avoid drawn out litigation and risky countersuits.

Credentials

Certified. Licensed. Bonded.

Certified commercial collection agency. Certified by CLLA, endorsed by IACC.

C2C Resources, the agency behind The Guy That Gets You Paid, is certified by the Commercial Law League of America. A CLLA certified agency is a commercial collection agency that has met the requirements of the League's certification program, and the process is intensive:

  • A third-party review of agency operations, financial practices and owner background
  • A surety bond behind the agency
  • Annual continuing education credits for agency leadership
  • Renewal of the certification every year
  • Independent audits to confirm compliance with laws and regulations

Endorsed by the trades

C2C Resources is the endorsed collections partner of trade associations across the country.

  • Omni
  • Aircraft Electronics Association
  • IMARK Group
  • Business Technology Association
  • Concrete Foundations Association
  • Blue Hawk Solution Partner
  • Independent Distributors Association
  • Equity
  • HARDI
  • Savings4Members
  • Aviation Suppliers Association
  • The Commonwealth Group
  • Parts Plus, AutoPride, Network Products and IAPA
  • IBPI

Questions

Before you place the first one.

How do I place an account?

Start with a call. Tell us how much is owed, who owes it, how old it is and what has already been tried. If the account is worth working, you send the paperwork that establishes the debt: the contract or purchase order, the invoices, and proof the work was done or the goods were delivered.

What does it cost to place an account?

Nothing up front. It is contingency, so there is no fee unless money is collected, no management fee and no paperwork fee.

How will I know what is happening with my accounts?

You get regular progress updates, a detailed status report at the beginning of every month, and an online portal you can check at any hour to see where every account stands.

When do I get the money that is collected?

Remittances go out weekly, so collected funds reach you quickly and your cash flow stays steady.

What happens if the debtor still will not pay?

Legal forwarding is available as a last resort and it does not change your rate. Most agencies raise the contingency rate or add a legal management fee once an account goes to an attorney. Here the rate stays the same and there is no management fee. You pay the filing fees and court costs at cost, with no markup.

Commercial (B2B) collections only. We do not collect consumer debt.

Let’s go get your money.

Bring the account. You get a straight answer on whether it is worth placing, what the timeline looks like and what it will take to get you paid.

Owed by a business? B2B collections only.

Talk to Sven