Owed by a business?
B2B collections only.
We all know that we have to pay close attention to the habitual offenders that are always on the naughty list every month when the aging report is printed, but what about all the good paying customers that aren’t really
One of the hardest relationships in the business world is that relationship between the sales force and the credit department. What role if any should the sales department have in collections? It’s a question that has a very difficult answer.
Anyone who has been in the credit industry and has worked with collections agencies before has had this happen to them. You get the calls all the time, and it seems like you are on a magic list to be
It’s always disappointing when one of your customers falls behind on their payment terms to you and sometimes you may need to arrange a detour, a secondary payment plan to repay money back to your company if they are falling
Have you ever heard this one before from one of your past due customers: “The check is in the mail”? What do you do when you hear that? Sure, you can ask them to fax you a copy of the
